Project Management

Publishing

Case studies

Wednesday
Aug092017

UN/UNDP Mongolia Development Web Portal | 1997 - 1999

UNDP Mongolia Communications Coordinator (1997-1999): David South

UN/UNDP Mongolia Web Master: B. Bayasgalan

UNDP Mongolia Communications Officer: N. Oyuntungalag

I launched this portal in 1997, in the flurry of a major economic crisis in Mongolia. Just as Mongolia was getting to grips with its hyperinflation, it was hit by two major global economic crises: the 1997 Asian Financial Crisis, and the 1998 Russian Financial Crisis.

Statistic: Mongolia: Inflation rate from 1995 to 2025 (compared to the previous year) | Statista
Find more statistics at Statista.

This award-winning and pioneering United Nations Mongolia development web portal was singled out by UN headquarters as an example of what a country office website should be like.

"A UN System site. A very nice, complete, professional site. Lots of information, easily accessible and well laid out. The information is comprehensive and up-to-date. This is a model of what a UNDP CO web site should be."

 
Mongolia, at the time, was in the grip of "the biggest peacetime, post-WWII economic collapse." Yet despite the many obstacles, Mongolia's pioneering online publishing projects inspired others.

After this project, I went on to successfully launch a pioneering e-health web portal for Britain's top children's hospital. Award-winning, it was called one of the "most admired" public sector websites in the UK at the time (2001 to 2003).

You can read more about my current and past work here: www.davidsouthconsulting.com.

A page from the UN/UNDP Mongolia homepage in 1999.An awareness campaign placed ads in many publications to drive traffic to the UN/UNDP Mongolia homepage.

The UN/UNDP Mongolia homepage quickly became the top resource for development news on Mongolia in the late 1990s.

© David South Consulting 2017

Tuesday
Aug082017

Mongolian AIDS Bulletin, UNDP Mongolia | 1997 

 

Publisher: David South, UNDP Mongolia Communications Office

Editor-in-Chief: Dr. Altanchimeg

Managing Editor: David South

Assembled by a team of health experts after the Fourth International Congress on AIDS in Asia and the Pacific in 1997, the Mongolian AIDS Bulletin was published that year in the middle of an HIV/AIDS crisis. It provided timely information and health resources in the Mongolian language and was distributed across the country. It was inspired by two sources: a meeting at the Fourth International Congress in Manila, Philippines with then-Executive Director of UNAIDS, Dr. Peter Piot, and the experience and impact of Australia's National AIDS Bulletin. 

“Mongolia’s first AIDS Bulletin marked the beginning of the UNDP Response to HIV/AIDS/STDs Project back in the autumn of 1997. Over 5,000 copies of the magazine were distributed across the country, offering accurate information on the HIV/AIDS situation. The project has been pivotal in the formulation of a national information, education and communication (IEC) strategy, bringing together NGOs, donors, UN agencies and the government.”

Source: YouandAids: The HIV/AIDS Portal for Asia Pacific 

Read the original English translation from the UN Mongolia website here: https://davidsouthconsulting.org/2017/08/15/mongolian-aids-bulletin/ 

Read more here: www.davidsouthconsulting.com

An awareness campaign preceded the publishing of the Bulletin. Here are two stories from the awareness campaign: 

1) Lamas against AIDS: www.davidsouthconsulting.com/stories/2015/6/13/lamas-agai...

2) Philippine conference tackles Asia's AIDS crisis: www.davidsouthconsulting.com/stories/2015/6/13/philippine...

The Mongolian AIDS Bulletin was published in Ulaanbaatar, Mongolia in 1997. 

Update: Here is an update on the number of HIV infections in Mongolia as of July 2018 from Xinhua: HIV infections rises to 262 in Mongolia


© David South Consulting 2017

Sunday
Jul162017

Why David South Consulting (DSC)/David South International (DSI)?

How we work is as important as the results we get. In fact, we believe it shapes the result. Get the journey to the goal right, and the goal will be better for it; more substantial, more effective, more long-lasting. We have developed a methodology and way of working that can take complex and complicated mandates and turn them into clear achievements.

Through our case studies, we show how messy, complex and often conflicting mandates are re-shaped into substantial achievements that inspire others. We have done this for large institutions undergoing great stress and transformation (usually in some way brought on by digital change), and for smaller organizations and start-ups. 

Modern organizations are diverse, often under stress, and buffeted by shifting political demands. 

We understand complexity is the norm for any organization working with highly educated professionals seeking to be leaders in their field. If you do not engage them, they leave for greener pastures. 

We listen, we review the mandates and research the data; we get to know the players and stakeholders; and then we act, with the staying power and focus required to get substantial results. It has made many of our past clients’ careers - and money. 

This includes offering strategic support to senior large institution leaders, including high-profile women leaders and senior UN officials and healthcare professionals. 

For example, we have twice helped in making UNDP (the UN’s development agency) relevant to the digital era, adapting to the new way of doing things, in particular how young people can be better engaged. We have worked in a major crisis in Asia, during rapid transformation to the UK’s National Health Service (NHS) (being called a “role model”), and with a wide range of clients, from youth media start-ups to a prestigious academic research institute. 

Quick to spot trends and consistently viewing them from a human development perspective (UNDP’s development methodology, which is championed every year in its global and national human development reports), DSC/DSI was able to build a respected profile and brand for the United Nations, while drawing others into the innovation and South-South space, making it ‘cool’.

When this work had started at the end of 2006, there was very little coverage online and in the media of the quiet solutions revolution in the global South; today there are many services, media outlets and websites covering stories on the global South and innovation. Examples include The Guardian, SciDev, Devex, Planet Earth Institute, Quartz, etc. And the innovation message has been picked up by governments around the world. 

While consulting for UN missions in the early to mid-2000s, we had noticed a disconnect between how development was being done and what was happening in information and mobile technology and its potential. 

As far back as the late 1990s in Mongolia (then embroiled in a major crisis), DSC/DSI was able to leverage the emerging Internet and information technologies to address the crisis response. Called a “role model” for other UN missions in a global UN assessment, this work inspired the wider UN to alter its approach to these new technologies and capabilities.

During several years of working as a consultant in various UN missions around the world, we also noticed further disconnects. The rapid take-up of mobile phones being the most important. This had gone on quietly but it was revolutionary in what it could do for development. In fact, it was clear there was a quiet revolution happening in how people solved problems and dealt with the problems in their lives and it had little to do with ‘high-level’ declarations or elaborate plans. Instead, people were adapting these new technologies and potentialities to solve their problems organically: how to make money, how to support their families, how to get an education and learn, how to live in the rapidly urbanising world of their lived experience.

In 2007 we were hired by the UN’s then-Special Unit for South-South Cooperation (now the United Nations Office for South-South Cooperation) to document this quiet revolution and champion its innovators and pioneers.

Current and Past Clients

Current and past clients.  

© David South Consulting 2017


 

Friday
Jul072017

Case Studies: David South Consulting | 1991 - 2016

 

Case Studies detail the impact of communications projects and work since the early 1990s. This has included work as a health and medical reporter and journalist, responding to major crises in Asia, and transformative work with the UK’s National Health Service at a key time in its digital transition.

Case Studies also detail the contribution to human development as a concept and in practice since the late 1990s. This began with Mongolia’s first human development report, inspiring a nation with its telling of the country’s dramatic post-Communist transition to free markets and democracy, to developing and contributing to the application of the human development concept in the age of mobile phones and information technology.

Case Studies profile a long relationship with innovation since the early 1990s, from chronicling innovators as a journalist, leading with an innovative youth media start-up, using innovation in a major crisis, and championing the global 21st century innovator culture for the United Nations.   

Health     

Case Study 5: GOSH/ICH Child Health Portal | 2001 - 2003 

Human Development 

Case Study 7: UNOSSC + UNDP | 2007 - 2016 

Case Study 6: International Consulting | 1999 - 2014  

Case Study 4: UN + UNDP Mongolia | 1997 - 1999 

Innovation 

Case Study 7: UNOSSC + UNDP | 2007 - 2016 

Case Study 5: GOSH/ICH Child Health Portal | 2001 - 2003 

Case Study 4: UN + UNDP Mongolia | 1997 - 1999 

Case Study 2: Watch Magazine | 1994 and 1996

© David South Consulting 2017
Friday
Jun302017

CASE STUDY 7: UNOSSC + UNDP | 2007 - 2016 


Expertise: Innovation, innovators, human development, South-South development, United Nations, policy and policy innovation, South-South cooperation, South-South trade, global trends, strategy, online content, global memes, Internet, mobile phones, information technology, global South, resilience strategies, crisis response. 

Locations: London, UK, New York, U.S.A. and Reykjavik, Iceland 2007 to 2016

Consultant, Editor, Writer: David South

Click here to view images for this case study: CASE STUDY 7: UNOSSC + UNDP | 2007 - 2016 Images

Abstract

Since the start of 2007, global international development and media consultancy David South Consulting (DSC)/David South International (DSI) has been working with the UNDP-associated United Nations Office for South-South Cooperation (UNOSSC) (formerly the Special Unit for South-South Cooperation) to raise the profile of South-South cooperation and the global South in global development through its innovators, as well as influencing the switch to an innovation-led approach to how development is delivered at the United Nations and at the country level. Based in London, UK and with a design studio in Reykjavik, Iceland, DSC/DSI did this with two highly influential media: the monthly e-newsletter Development Challenges, South-South Solutions, and its sister magazine Southern Innovator. 

About

With the global economic crisis unfolding in 2007, we asked “what would inspire people?” What is going on in the global South that would improve human development under these circumstances and make people more resilient?

In 2007, discussing the global South, or solutions from the South, had a far lower profile in international development, the media and with the general public. Being one of the first sources to regularly chronicle the 21st-century world emerging from the crisis, the two publications (e-newsletter Development Challenges, South-South Solutions and its sister magazine Southern Innovator) were able to open up a space for greater coverage of the global South, while drawing attention to a new generation of development innovators. 

“Great economic and business reporting! Very helpful for us.” Africa Renewal, Africa Section, Strategic Communications Division, United Nations Department of Public Information

“I just went over your June newsletter. It’s very well done and far reaching. Congratulations!” Violette Ruppanner, Director, 3D -> Trade – Human Rights – Equitable Economy, Geneva, Switzerland

“Just to let you know I enjoyed the newsletter a lot – it was interesting to learn about things going on that I would never otherwise find out about, and also the listing of future conferences and events proved very useful.” Ian Sanderson, Deloitte, Geneva, Switzerland

“Congratulations on another great newsletter that’s packed with fascinating information! I really enjoy getting it each month.” Whitney Harrelson, Making Cents, Washington D.C.

By adopting a strategy to exploit developments in online and digital media (and the space opened up by the global economic crisis), the reach of the e-newsletter and magazine was far greater than would have been possible just a year prior, back in 2006. This proved useful for reaching the growing number of people in the global South who were being digitally connected, either through mobile phones or the Internet, or both. 

The e-newsletter was not only distributed every month to subscribers, it was also simultaneously posted online in many platforms to reach as wide an audience as possible. It was kept simple in its design so as to be easy to access by readers with low bandwidth or high data costs. It exploited new online services to reach an as wide as possible audience.

As an example, the arrival of ‘crowd-powered’ media in 2007 allowed for posting of stories to a global audience to test responses and reactions in real time. An experiment from 2008 to 2010 on the innovative Vancouver, Canada-based NowPublic platform proved very effective in developing the right tone for the stories. Many of these stories have been cited in publications and online (please see below for citations).

With 201 Development Challenges, South-South Solutions stories posted on the NowPublic platform, a total of 336,289 views by 2012 had occurred, according to the NowPublic counter. 

Various websites offering publishing and archiving services (Scribd for example) meant it was easy to access the stories from any place, device or platform, bypassing firewalls and censors - a very serious concern in many countries of the global South. And social media such as Twitter made it easy to spread the word to the right people. 

The two publications proved influential on a number of fronts, being early to draw attention to the following: the rising use of mobile phones and information technology in development, the world becoming an urban place, innovative food solutions including the nascent insect food sector (now a big thing), altering perspectives on what is possible in Africa, the use of data science to innovate development, and tracking the growing number of technology hubs and the fast-growing start-up culture in the global South. The publications were cited for shaping the new strategic direction adopted by the United Nations Development Programme (UNDP) (the UN’s leading development organisation) and its first youth strategy, and the development of the Sustainable Development Goals (SDGs). As the world’s first global innovator magazine, Southern Innovator’s design had to be appropriate for a diverse audience. It has drawn praise for being both “beautiful” and “inspiring”, while its use of sharp, modern graphic design and infographics inspired others in the UN to up their game when it comes to design. 

Today, there are many sources for sharing stories on solutions from the global South; in fact, it could be called ‘cool’. South-South cooperation and innovation have now become the key methodology for the UN’s delivery of its programmes and projects. In 2015, China pledged US $2 billion to “support South-South cooperation” and called for the international community to “deepen South-South and tripartite cooperation”. In development parlance, they have been “Mainstreaming South-South and Triangular Cooperation” in their plans.

The current policy vogue for innovation in developing and developed countries can trace its roots back to some of the early work done by these two publications (and which was further amplified by the annual Global South-South Development Expo, which often would feature innovators from the two publications, spreading the innovation message around the world). Both publications had set out to inspire and “champion a global 21st century innovator culture”. And they have done this, as can be seen from concrete evidence and anecdotal responses from individuals and organizations alike.

Crucial to success has been integrity. As was disclosed in arrests made by the Federal Bureau of Investigation (FBI) in October 2015, a news service claiming to be associated with the United Nations (South-South News) had not followed either the letter or the spirit of the UN’s Global Compact. It had received substantial funding from a Macau casino owner featured in a 2010 investigation by International Risk Ltd., which found he “is characterized in the media as a ‘Macau Crime Lord’ and a kingpin of the international slave prostitution trade”. To date, a number of his co-conspirators have been found guilty of various charges and sentenced. He was convicted 28 July 2017 on six counts "for his role in a scheme to bribe United Nations ambassadors to obtain support to build a conference center in Macau that would host, among other events, the annual United Nations Global South-South Development Expo". He used the news service as a “conduit for bribery and money laundering” at the United Nations, according to the FBI, something admitted to by the various co-conspirators in court and under oath. Read more on this case here: http://www.reuters.com/article/us-un-corruption-idUSKCN0XH2DL. And the conviction here: Chairman of a Macau Real Estate Development Company Convicted on All Counts for Role in Scheme to Bribe United Nations Ambassadors to Build a Multi-Billion Dollar Conference Center

The case of South-South News points to the dangers of cutting corners and the importance of approach and methodology; to not just mouth support for the UN Global Compact but to embrace its letter and spirit as well. As can be seen from this particular case, the reputational damage can be severe if the wrong strategy is pursued. Clients need to be very aware of whom they are working with and conduct due diligence for service provider credentials and also investigate the credentials of potential donors and funders. 

Southern Innovator needed to be true to its ethos of championing genuine innovation that improves human development in the global South. It had to be free to pursue its search without interference. 

To avoid censorship and interference, its editorial operations were based in London, UK and its design studio was based in Reykjavik, Iceland (a high-ranking country in the World Press Freedom rankings and a former top place holder in the UNDP Human Development Index). Using a women-led design studio, it developed a design vision that could communicate across borders using clear graphic design and high-quality images. For example, when it launched in 2011, infographics were rare in development publications and at the UN; now they are commonplace. It also tried to be as  ‘green’ as possible. The studio was powered on 100 per cent renewable energy (in particular, geothermal energy); the hard copy of the magazine is printed on paper from renewable forests. 

To date, five issues of Southern Innovator have been published on key themes identified by the United Nations: mobile phones and information technology, youth and entrepreneurship, agribusiness and food security, cities and urbanization and waste and recycling.

All of the issues collate and explain the trends, innovations and innovators for a large, global audience spanning many countries and regions.

Timeline 

2007: David South Consulting begins work on the e-newsletter Development Challenges, South-South Solutions for the Special Unit for South-South Cooperation at the United Nations.

2008: Reader response experiment begins with crowd-powered news website NowPublic. Initial proposal for the development of book or magazine on innovation. Awarded grant for Cuba study tour by BSHF. 

2009: Adjust e-newsletter content based on reader responses. Begin posting content on Twitter platform.

2010: Begin development of initial concepts for innovator magazine and assemble creative team with Icelandic graphic designer and illustrator Solveig Rolfsdottir and graphic designer Eva Hronn Gudnadottir. 

2011: Attend Global South-South Development Expo in Rome, Italy. Launch first issue of Southern Innovator magazine on mobile phones and information technology. It is called “a terrific tour de force of what is interesting, cutting edge and relevant in the global mobile/ICT space…”. Launch www.southerninnovator.org website and social media including Twitter account @SouthSouth1. 

2012: Attend Global South-South Development Expo in Vienna, Austria. Launch issues 2 (youth and entrepreneurship) and 3 (agribusiness and food security) of Southern Innovator magazine. Called a "Beautiful, inspiring magazine from UNDP on South-South innovation.”

2013: Attend Global South-South Development Expo in Nairobi, Kenya. Launch issue 4 of Southern Innovator magazine (cities and urbanization). Called “fantastic, great content and a beautiful design!” and “Always inspiring.”. 

2014: Attend Global South-South Development Expo in Washington, D.C., U.S.A. Launch issue 5 of Southern Innovator magazine (waste and recycling). The Twitter account @SouthSouth1 called “ one of the best sources out there for news and info on #solutions to #SouthSouth challenges.” Final issues of e-newsletter Development Challenges, South-South Solutions published.  

Testimonials 

“The e-newsletter Development Challenges, South-South Solutions proved to be a timely and prescient resource on the fast-changing global South, tracking the rise of an innovator culture driven by the rapid adoption of mobile phones and information technology … 

“In 2010, work began on the development of the world’s first magazine dedicated to the 21st-century innovator culture of the global South. My goal was to create a magazine that would reach across countries and cultures, meet the UN’s standards, and inspire action. Southern Innovator was the result. Mr. [David] South played a vital role in the magazine’s development from its early conception, through its various design prototypes, to its final global launch and distribution.  

“Both the e-newsletter and magazine raised the profile of South-South cooperation and have been cited by readers for inspiring innovators, academics, policy makers and development practitioners in the United Nations and beyond.  

“I highly recommend Mr. [David] South as a thoughtful, insightful, analytical, creative and very amicable person who has the unique ability to not only grasp complex problems but also to formulate a vision and strategy that gets things done. … ”  Cosmas Gitta, Former Assistant Director, Policy and United Nations Affairs at United Nations Office for South-South Cooperation (UNOSSC) in UNDP 

“I think you [David South] and the designer [Solveig Rolfsdottir] do great work and I enjoy Southern Innovator very much!” Ines Tofalo, Programme Specialist, United Nations Office for South-South Cooperation

Southern Innovator Issue 5 

“@SouthSouth1 is one of the best sources out there for news and info on #solutions to #SouthSouth challenges.” Adam Rogers, Assistant Director, Regional Representative, Europe, United Nations Office for South-South Cooperation (UNOSSC) 

"Btw, I really enjoyed reading them, impressive work & a great resource. Looking forward to Issue 6. My best wishes to you & your team at SI.” 

"... great magazine, nice design.” 

Southern Innovator Issue 4 

"I liked your latest Southern innovator! Always inspiring." Joana Breidenbach, betterplace.org, Berlin, Germany 

"The magazine looks fantastic, great content and a beautiful design!" 

Southern Innovator Issue 2 

"Thank you David - Your insight into the issues facing us a[s] [a] "global Village" is made real in the detail of your article - 10 out of 10 from the moladi team." Moladi, South Africa (http://www.moladi.net/index.htm

Southern Innovator Issue 1 

"What a tremendous magazine your team has produced! It's a terrific tour de force of what is interesting, cutting edge and relevant in the global mobile/ICT space... Really looking forward to what you produce in issues #2 and #3. This is great, engaging, relevant and topical stuff." Rose Shuman, Founder & CEO, Open Mind and Question Box 

"Looks great. Congratulations. It’s Brill’s Content for the 21st century!" Conan Tobias, Managing Editor, Canadian Business 

What they are saying about SI on Twitter: From @CapacityPlus Nice job RT @ActevisCGroup: RT @UNDP: Great looking informative @SouthSouth1 mag on South-South Innovation; @UNDP Great looking informative @SouthSouth1 mag on South-South Innovation; @JeannineLemaire Graphically beautiful & informative @UNDP Southern Innovator mag on South-South Innov.  

And on Pinterest:

Peggy Lee • 1 year ago

"Beautiful, inspiring magazine from UNDP on South-South innovation. Heart is pumping adrenaline and admiration just reading it”

Impact 

Micro 

  • developed content for highly influential UN e-newsletter Development Challenges, South-South Solutions from 2007 to 2014. The monthly briefing is distributed across the UN and to subscribers
  • developed and launched world’s first global innovator magazine for the United Nations, Southern Innovator
  • contacted and networked with innovators around the world to raise the profile of their work
  • attended global events to champion power of 21st century global innovator culture. Visited United Nations agency headquarters around the world to share the innovator message and distribute the publications
  • cited as a key resource on trends in the global South 

Macro

  • significantly raised profile of global South innovators and 21st century global innovator culture
  • cited as contributor to new strategic plans for UNDP and its switch to an innovation and South-South focus

Citations 

Autonomous Systems in the Intelligence Community: Many Possibilities and Challenges by Jenny R. Holzer, PhD, and Franklin L. Moses, PhD, Studies in Intelligence Vol 59, No. 1 (Extracts, March 2015) 

Beyond Gated Communities edited by Samer Bagaeen and Ola Uduku (Routledge: 2015) 

Chile in Transition: Prospects and Challenges for Latin America's Forerunner of Development by Roland Benedikter and Katja Siepmann (Springer: 2015) 

Decoding the Brand DNA: A Design Methodology Applied to Favela Fashion by Magali Olhats, Universidade Federal de Santa Catarina Florianopolis, 2012 

Edible Insects and the Future of Food: A Foresight Scenario Exercise on Entomophagy and Global Food Security by Dominic Glover and Alexandra Sexton, Institute of Development Studies, King’s College London, Evidence Report No 149, September 2015 

High-level Committee on South-South Cooperation Seventeenth Session: Framework of operational guidelines on United Nations support to South-South and triangular cooperation: Note by the Secretary-General22-25 May 2012, New York 

Innovation Africa: Emerging Hubs of Excellence edited by Olugbenga Adesida, Geci Karuri-Sebina and João Resende-Santos (Emerald Group Publishing: 2016) 

New Directions in Children's and Adolescents' Information Behavior Research edited by Dania Bilal and Jamshid Beheshti (Emerald Group Publishing: 2014) 

Propagating Gender Struggles Through Nollywood: Towards a Transformative Approach by Nita Byack George Iruobe, Geonita Initiative for Women and Child Development, 17 July 2015

Reading Programs in the Digital Age: The Case for Print/Digital Format Neutrality by Rachel Heavner and Zev Lowe (Worldreader Global Insights: 2017)

Recasting 'truisms' of low carbon technology cooperation through innovation systems: insights from the developing world by Alexandra Mallett, Innovation and Development, 5:2, 297-311, DOI: 10.1080/2157930X.2015.1049851, Routledge Taylor & Francis Group, 2015

A Sociological Approach to Health Determinants by Toni Schofield (Cambridge University Press: 2015)  

Strategic Framework of the United Nations Office for South-South Cooperation, 2014-2017Executive Board of the United Nations Development Programme, the United Nations Population Fund and the United Nations Office for Project Services, 27 to 31 January 2014, New York

Wearing Your Map on Your Sleeve: Practices of Identification in the Creation and Consumption of Philippine Map T-shirts by Pamela Gloria Cajilig, paper presented at the 6th Global Conference (2014): Fashion: Exploring Critical Issues, Mansfield College, Oxford, United Kingdom, 15th to 18th September 2014

Youth Empowered as Catalysts for Sustainable Human Development: UNDP Youth Strategy 2014-2017United Nations Development Programme, Bureau for Development Policy

ORCID iD: https://orcid.org/0000-0001-5311-1052

© David South Consulting 2017

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