Awards 1998-2003 | February 2020

UN/UNDP Mongolia Development Portal (www.un-mongolia.mn)

I launched this portal in 1997, in the middle of a major economic crisis in Mongolia. This award-winning (winner in 1998 of the People's Choice WebSite 500 award and the CyberTeddy Top 500 Website award) and pioneering United Nations Mongolia development web portal was singled out by UN headquarters as an example of what a country office website should be like.

At this time, Mongolia was still recovering from the chaotic and turbulent transition from Communism to free markets and democracy begun at the start of the 1990s, called by some "one of the biggest peacetime economic collapses ever" (Mongolia's Economic Reforms: Background, Content and Prospects, Richard Pomfret, University of Adelaide, 1994). There was a thirst for information: access to the Internet was still limited and access to mobile phones was just the preserve of the rich. As a legacy of the past, information, especially that about the outside world and the country’s true economic and social conditions, was restricted. During the years of Communism, even simple travel from one place to the next was strictly regulated.

While today we can take it for granted that the Internet, and mobile and smart phones, deliver the world’s information in seconds, this just was not the case in the late 1990s in Mongolia.

"Cyber-Teddy's Top 500 Web Site" was an online award from the late 1990s.

 The UN/UNDP Mongolia development web portal addressed the urgent need to communicate what was happening in the country during a major crisis, and to transparently show what the UN was doing to address the crisis. It made critical data on the country’s development easy to find, and informed the wider world about the country and its people and culture. While the Internet had only just arrived in Mongolia, from the start the UNDP Mongolia Communications Office was experimenting with this powerful new technology to reach a global audience. This included Mongolia’s first web magazine, Ger (launched in 1998). After the www.un-mongolia.mn website launched in 1997, a media campaign began to inform readers of its presence. This ad appeared regularly in magazines, newsletters and newspapers.

"A UN System site. A very nice, complete, professional site. Lots of information, easily accessible and well laid out. The information is comprehensive and up-to-date. This is a model of what a UNDP CO web site should be."

I was head of communications for the United Nations mission in Mongolia from 1997 to 1999. The mission had to primarily tackle three major crises: the country's turbulent transition from Communism to free markets and democracy, the social and economic crash this caused, and the Asian Financial Crisis (Pomfret 2000) (Quah 2003)*.

UNDP Mongolia staff photo 1997. I served for two years as the UNDP Mongolia head of communications (1997-1999). I am sitting front row centre left of the UN Resident Coordinator Douglas Gardner.

Richard Pomfret said in 1994 "In 1991 Mongolia suffered one of the biggest peacetime economic collapses ever (Mongolia's Economic Reforms: Background, Content and Prospects, Richard Pomfret, University of Adelaide, 1994)."

From Curbing Corruption in Asia: A Comparative Study of Six Countries by Jon S. T. Quah: "The combined effect of these three shocks was devastating as 'Mongolia suffered the most serious peacetime economic collapse any nation has faced during this century'. Indeed, Mongolia's economic collapse 'was possibly the greatest of all the (peaceful) formerly'" Communist countries. 

"The years 1998 and 1999 have been volatile ones for Mongolia, with revolving door governments, the assassination of a minister, emerging corruption, a banking scandal, in-fighting within the ruling Democratic Coalition, frequent paralysis within the Parliament, and disputes over the Constitution. Economically, the period was unstable and rife with controversies." Mongolia in 1998 and 1999: Past, Present, and Future at the New Millennium by Sheldon R. Severinghaus, Asian Survey, Vol. 40, No. 1, A Survey of Asia in 1999 (Jan. - Feb., 2000), pp. 130-139 (Publisher: University of California)

Writing in 2018, author John West  found, in a chapter titled Mongolia's Corruption Curse (Transparency International and the World Bank had found corruption worsened in Mongolia after 2001), "In many ways, Mongolia has everything going for it. After being a satellite state of the former Soviet Union for much of the twentieth century, Mongolia regained its independence with the end of the Cold War. A relatively peaceful political revolution in the early 1990s ushered in a multi-party democracy and open society which have remained in place. ... And it is blessed with vast reserves of copper, gold, coal, molybdenum, fluorspar, uranium, tin and tungsten deposits. True, Mongolia experienced great upheavals as the breakup of the Soviet Union saw its trade decline by 80%. But Mongolia was also perfectly placed to benefit from the commodity super cycle driven by China, which is now the destination for the vast majority of its exports.

"However, despite much hype about the Mongolian "wolf economy", this country of so much promise is being dragged down by massive corruption. ...

"Mongolia's corruption is greatly weakening its attractiveness as an investment destination, is fracturing society and weakening its fragile political institutions. Its culture of corruption has also fed its love-hate relationship with foreign investors, which has destabilized the economy." Asian Century ... on a Knife-edge: A 360 Degree Analysis of Asia's Recent Economic Development by John West, Springer, 24 January 2018.  

In this role, I pioneered innovative use of the Internet and digital resources to communicate the UN's work and Mongolia's unfolding crises. The UN called this work a “role model” for the wider UN and country offices. A survey of United Nations country office websites in 2000 ranked the UN Mongolia website I launched in 1997 and oversaw for two years (1997-1999), third best in the world, saying: “A UN System site. A very nice, complete, professional site. Lots of information, easily accessible and well laid out. The information is comprehensive and up-to-date. This is a model of what a UNDP CO web site should be.” (http://www.scribd.com/doc/274319690/UNDP-Mongolia-United-Nations-2000-Survey-of-Country-Office-Websites)

As part of a strategic plan to raise awareness of Mongolia’s development challenges and to spur action on meeting them, a Communications Office was established for the UN mission in 1997. Acting as a strategic hub, the Communications Office and its dynamic and talented team, were able to leverage the existing budget to spur action on many fronts.

In 2001, the UN won the Nobel Peace Prize for “their work for a better organized and more peaceful world” and its communications innovations, with work such as that in Mongolia being cited as a contributing factor to the awarding of the Prize. 

The Nobel Peace Prize 2001 joint winners.

GOSH Child Health Portal (www.gosh.nhs.uk)

In 2001 I undertook a two-year contract to modernise the online resources for the Great Ormond Street Hospital for Children NHS Trust (GOSH)/Institute of Child Health (ICH). My strategy was inspired and informed by initiatives encountered while working as a health and medical journalist in 1990s Canada - a time where government austerity spurred a need to experiment and try new ways of doing things.

Having seen the impact first-hand of pilot experiments in Toronto aimed at widening access to information and resources for patients and their families, I applied this knowledge to the GOSH Child Health Portal Project (2001 to 2003). Drawing on the wider NHS Modernisation Plan, and a multi-year consultation process undertaken by the hospital, the Project was launched in three phases. 

How far the UK had fallen out of step with global developments with the Internet became clear from the start. The distance that had to be traveled in the span of two years was vast. Essentially, to go from being a web laggard to a web leader. 

Award-winning (http://www.scribd.com/doc/35249271/Childnet-Awards-2003-Brochure), the GOSH Child Health Portal was called by The Guardian newspaper one of the “three most admired websites in the UK public and voluntary sectors,” and a UK government assessment called the overall GOSH child health web portal a role model for the NHS. At the time, Prime Minister Tony Blair (whose wife, Cherie Blair, was an early supporter and champion of the project) had this to say: “Making sure that your child has helpful, easy-to-read information will make a significant difference to their time in hospital. I am sure that this website will prove very useful for children and their families.”

The project was delivered in three phases. At every stage, progress was communicated to the wider public and colleagues in various ways, via in-house media and through constant engagement with British news outlets. Screen grabs and other resources from the project can be found online here: 

Phase 1: https://books.google.co.uk/books?id=g826gFjEXWsC&printsec=frontcover&dq=gosh+health+phase+1a&hl=en&sa=X&ved=0ahUKEwj5u__dqIHLAhVJOxoKHZ3IDZcQ6AEIJTAA#v=onepage&q=gosh%20health%20phase%201a&f=false 

Phase 2: https://books.google.co.uk/books?id=E2ZVlFbrCzsC&printsec=frontcover&dq=gosh+health+phase+2a&hl=en&sa=X&ved=0ahUKEwjEodr0qIHLAhWK2BoKHStJB7QQ6AEIJjAA#v=onepage&q=gosh%20health%20phase%202a&f=false

Phase 3: https://books.google.co.uk/books?id=KVE6QqDp1HsC&printsec=frontcover&dq=gosh+health+phase+3&hl=en&sa=X&ved=0ahUKEwiXwe-FqYHLAhVBvxoKHXhOCooQ6AEIJjAA#v=onepage&q=gosh%20health%20phase%203&f=false

Project documents: https://books.google.ca/books?id=4aeDBgAAQBAJ&dq=gosh+child+health+portal+key+documents&source=gbs_navlinks_s

The Cable and Wireless Childnet Award called Children First “an outstanding example of how a hospital can create quality, authoritative information on issues relating to health in a fun, child-centered and accessible way.”

More here from The Guardian and CBS: Hospital unveils international website for children and Web Projects For Kids Get Their Due 

The Childnet Awards in 2003 were awarded by Trond Waage, the Norwegian Ombudsman for Children, at the Science Museum in London (and hosted by British media personality Carol Vorderman) (https://en.wikipedia.org/wiki/Carol_Vorderman).

The GOSH Child Health Portal team receive the Childnet Award in 2003 at London's Science Museum (Photo: CBBC Newsround).

"Web Projects For Kids Get Their Due", CBS News, April 25, 2003. "First place in the not-for-profit category went to Britain's largest children's hospital, Great Ormond Street Hospital here in London (www.gosh.nhs.uk/kidsandteens). There is nothing fun about being sick, yet this child-friendly site is both entertaining and educational. It also gives young patients an opportunity to interact in a secure environment."

ORCID iD: https://orcid.org/0000-0001-5311-1052

© David South Consulting 2020

Seven Case Studies on the Way

Seven Case Studies from David South Consulting/David South International will soon be posted on the website. They give a snapshot of past achievements as well as key data and links for anyone conducting research, in particular on youth and crisis resilience/austerity, youth and start-ups, health and human development innovators, international development, United Nations missions and policy, design and strategy (especially as a way out of a crisis), and the application of digital and Internet content to achieve goals. 

Highlights include: 

- investigative journalism

- introducing youth start-up culture to Toronto, Canada

- rescuing Mongolia (a Northeast Asian country) from the worst 20th century post-WWII peacetime economic and social collapse

- pioneering work in communications and digital content for the United Nations leading to it being awarded the Nobel Prize in 2001

- modernising online and digital content for the UK's National Health Service and becoming an award-winning role model  

- identifying and shaping the response to the mobile and information technology revolution in the global South and celebrating the 21st century global South innovator culture  

© David South Consulting 2017

Cities for All shows how the world's poor are building ties across the global South | 26 November 2015

Cities for All, recently published by Habitat International Coalition, draws together thinkers and innovators in a compilation of case studies addressing the challenges of inclusive cities in the global South. The book seeks to articulate experiences of South-South cooperation and enhance the links between different regions. David South interviews the co-editor, Charlotte Mathivet.

David South

Published: 24 August 2010

Global Urbanist (http://globalurbanist.com/2010/08/24/cities-for-all-shows-how-the-worlds-poor-are-building-ties-across-the-global-south)

The largest movements of people in human history are occurring right now, as vast populations relocate to urban and semi-urban areas in pursuit of a better quality of life, or because life has become intolerable where they currently live. In Arrival City, Canadian journalist Doug Saunders finds that this movement —

— is creating new urban spaces that are this century's focal points of conflict and change — centres of febrile settlement that will reshape our cities and reconfigure our economies. These Arrival Cities are where the next great economic and cultural boom will be born, or where the next explosion of violence will occur.

For most, this process is chaotic, unplanned, and fraught with risk, hardship, poverty and stress; yet, because so many are also able to dramatically improve their life chances, many millions will continue to follow this path.

The speed of urbanisation makes the question of how to build liveable cities increasingly urgent. A new book hopes to help people get closer to solutions to these vexing problems.

Cities for All: proposals and experiences towards the right to the city, published by Habitat International Coalition (HIC) in Santiago, Chile, and co-edited by HIC's Ana Sugranyes and Charlotte Mathivet, was launched during this year's World Urban Forum in Rio de Janeiro, and highlights ways in which urban residents across the South are defining how they would like their cities to evolve, refusing to accept social exclusion and demanding a "right to the city".

The book is published in three languages — English, Spanish and Portuguese.

"A lot of social initiatives based on the right to the city are coming from these 'new cities of the South'", says Mathivet. "The book highlights original social initiatives: protests and organising of the urban poor, such as the pavement dwellers' movements in Mumbai where people with nothing, living on the pavements of a very big city, organise themselves to struggle for their collective rights, just as the park dwellers did in Osaka."

"Another innovative experience came from the children's workshops in Santiago, aimed at including children in urban planning in order to make a children-friendly city."

The cities of Africa and Asia are growing by a million peole a week. If current trends continue, mega-cities and sprawling slums will be the hallmarks of this majority urban world. In sub-Saharan Africa, 72 per cent of the population lives in slum conditions. And by 2015, there will be 332 million slum-dwellers in Africa, with slums growing at twice the speed of cities.

"The consequences have produced a deeper gap between the city and countryside, and also within the city between the rich and poor," said Mathivet.

Cities for All details African experiences from Nigeria, Cameroon, Ghana and South Africa. Mathivet believes "one common topic affecting these countries is the problem of forced evictions, due to the rural exodus and growing urbanisation. It is therefore very important for the right to the city to include a perspective of linking the struggle between rural and urban movements, because problems in cities and the countryside are closely connected, especially in Africa."

And the current surge to cities in Africa raises the issue of what type of development will occur. The book argues that cities aren't automatically a solution to the plight of the poor. Cities need to be worked on, and many of the problems faced by the South's fast-growing cities stem from a power imbalance.

"A very important thing to realise is that a city life is not a synonym for a better life or a miracle solution for poor people, nor for the 'capitalist' way of life," says Mathivet. "African nations and their people have to find effective solutions on their own to overcome poverty — which they are doing — without copying development models from the North."

"In my understanding, urban growth is not haphazard or poorly planned in 'developing' countries. Rather, I think that urban 'planning' or lack of planning is done with a goal of generating more benefits for powerful interests and fewer benefits for poor people."

The book argues for a two-way relationship with the people who make up the majority of these fast-growing cities. And it says each city will have to customise its solutions.

"It is very difficult to apply social innovations to other countries without understanding the history and the social, economic, cultural and political context," says Mathivet.

"Hope comes from learning of different experiences. For example, if a social movement in South Africa succsesfully avoided an eviction from a slum, it may help another social movement in Brazil to strengthen its own strategy. One of the book's goals was to articulate the various South-South experiences and enhance the links between different regions."

In one chapter, contributor David Harvey argues that "the right to the city is not simply the right to what already exists in the city; it is also the right to transform the city into something radically different."

"The right to the city itself will not stop the over-whelming phenomenon of urban growth," believes Mathivet. "The consequences produced by implementing this collective right would rather change people's daily lives by achieving more equality in cities as well as in the relationship between the city and coutnryside in regards to growing urban populations."

Cities for All highlights the existence of 'cities without citizens': the vast numbers of slum dwellers and the poor who live mostly ignored by authorities (unless they are in the way of commercial development).

"The expression 'cities without citizens' means the exact opposite of the right to the city proposal," Mathivet says. "This alternative to the present global paradigm proposes to allow people to participate in the process of creating the city in terms of urban planning, decision-making, budget, public policies, etc. It is possible for people to influence their own lives and the community."

"There is no miracle solution, and the right to the city is a banner around which people can organise themselves to articulate their struggles and demand social justice."

The book concludes by arguing for the advantages of a 'slow city' approach. But how does this work in fast-growing urban areas where people are looking to quickly escape poverty, or are seeking rapid improvements to their quality oflife? Would they not find a slow city approach frustrating?

Mathivet believes a leap of imagination is required: "Cities for All is not intended to be a recipe book. The slow city experience was chosen as a conclusion to the book in order to present a different approach, but not to propose a clear solution to follow. Concluding with the slow city experience, which is radically different and difficult to apply in African and Asian cities, where the spread of urbanisation is uncontrollable and leads to major problems, emphasises that the fight for the right to the city involves imagination and the desire for another possible city …

"Moreover, slow city experiences have been developed otuside of wealthy European countries, for example in some small Argentine and South Korean cities."

And with the coming decade unfolding, what will cities in the South be like? Are we on the cusp of a new, dark age akin to the misery of Europe's cities during the industrial revolution?

Mathivet acknowledges that "we can see a dark future where the interests of the most vulnerable will not be the priority. However, looking at the experiences by and for the people, we cannot consider them poor, but rich of knowledge, cognitive capital, and with courage to change their lives and their communities, through self-management and autonomy.

"Cities for All aimed to show this richness … the challenges are for civil society to deepen links between different movements to build a stronger global strategy, during events like the next World Social Forum in Dakar, February 2011."

David South is an international development consultant and writer. He writes the Development Challenges, South-South Solutions e-newsletter for UNDP's Special Unit for South-South Cooperation. He led the Communications Office for the UN in Ulaanbaatar from 1997 to 1999 and has worked for the UN in South Africa, Turkmenistan and Ukraine.

The Special Unit for South-South Cooperation is mandated to promote, coordinate and support South-South and triangular cooperation on a global and UN-systemwide basis.

This story is adapted from a piece in the July 2010 edition of Development Challenges.

The first four issues of Southern Innovator published from 2011 to 2013.

Southern Innovator Issue 3 Ready for Printing and Global Launch | 17 August 2012

All the corrections have been made and Southern Innovator‘s third issue is ready to launch. With a slight tweak on the theme – from agriculture to agribusiness, reflecting the many innovative business models featured in Issue 3 – the magazine will soon join issues 1 and 2.

Work is already underway on issues 4 and 5. The themes for these issues are Cities and Urbanization (Issue 4) and Waste and Recycling (Issue 5).

With three issues completed, I think it is now possible to see the vision and thinking behind the magazine and also to grasp the potential of a concept like Southern Innovator. This is a good time to come on board and support the magazine as either a sponsor or advertiser. Contact us at southerninnovator@yahoo.co.uk.

Southern Innovator has recently been working from London’s start-up epicentre of Hoxton/Shoreditch. Located just a short walk away from London’s ‘Silicon Roundabout’, Southern Innovator is able to enjoy the buzzing atmosphere of the area that is home to many innovators from around the world.