Crowdsourcing Mobile Phones to Make the Poor Money

 

The proliferation of mobile phones across the global South, reaching even the poorest places on the planet, has given birth to whole new ways of making money. A phenomenon called ‘crowdsourcing’ – in which the power of individuals is harvested to achieve a goal – is now being used to create networks of people earning extra income.

One technology called Txteagle (http://txteagle.com/index.html), works like this: somebody performs small tasks with their mobile phone, such as translating a document into a local language, and in return receives credits or cash, so-called ‘micro-payments.’ By having many people perform these tasks in their spare time or down time at work, a large project can be completed and people can top-up their income. The secret is that the task must be able to be broken up into bite size chunks: the elephant must be eaten with a small fork.

For the poor, or people who are just getting by in a poor country, this can be a much-needed survival top-up in hard economic times. It is also an opportunity for people normally frozen out of formal employment opportunities or living in slum conditions.

Txteagle is being pioneered in Kenya using text messages or a low bandwidth, interactive protocol known as USSD (http://en.wikipedia.org/wiki/USSD) (usually used to check prepaid phone balances).

The rapid growth in take-up has made mobile phones the big success story of the 21st century. With such reach, finding new applications for mobile phones that are relevant to the world’s poor and to developing countries is a huge growth area. It is estimated that by 2015, the global mobile phone content market could be worth over US $1 trillion: relegating basic voice phone calls to just 10 percent of the way people use mobile phones.

The technological success story of mobile phones is impressive: China is home to the same number of mobile-phone users (surpassing 650 million in 2009) as the whole of Europe. According to India’s telecoms regulator (http://www.trai.gov.in/Default.asp), half of all urban dwellers now have mobile – or fixed – telephone subscriptions and the number is growing by eight million a month. In Tanzania, mobile phone use grew by 1,600 percent between 2002 and 2008.

Txteagle is the brainchild of Nathan Eagle of EPROM (Entrepreneurial Programming and Research on Mobiles) (http://eprom.mit.edu/ ). He works on developing new mobile phone applications with computer science departments in 10 Sub-Saharan African countries including: the University of Nairobi (http://www.uonbi.ac.ke/) (Kenya), Makerere University (http://mak.ac.ug/makerere/) (Uganda), GSTIT (http://www.gstit.edu.et/) (Ethiopia), Ashesi University (http://www.ashesi.org/) (Ghana), and the Kigali Institute of Science and Technology (http://www.kist.ac.rw/) (Rwanda).

Eagle has pioneered Txteagle in Nairobi, Kenya with students at the University of Nairobi. Drawing on his experience in East Africa, where he has lived since 2006, Eagle has a powerful message about mobile phones in the South. “This is their technology. The mobile phone is theirs,” he told a conference in March of this year. “It has had a far greater impact on their lives than it has on ours.”

Eagle says typical Txteagle users are “literate people in Nairobi who have significant idle time, like taxi drivers, security guards” or high school students. Like many Southern countries, Kenya has a plethora of languages: 62 in all. It can be laborious and costly to translate into all these languages. But by using crowd-sourcing on mobile phones, mobile phone company Nokia’s (www.nokia.com) phone menus have been translated into 15 local languages.

Already there are more people wanting to earn money this way than there are tasks to do. Eagle has had to cap payments at US $1.50 a day. The service needs to grow, and it is looking to offer people in the United States the opportunity to have easily broken-up tasks done in Kenya. Eagle believes his algorithms (http://en.wikipedia.org/wiki/Algorithm) ensure a 95-percent accuracy rate. One possible market is the US $15 billion medical transcription industry.

Kenya, a nation of 32 million, relies on its small business sector for most employment. In 2005, the government’s Economic Survey (www.cbs.go.ke/) found the small business sector created 437,900 jobs – mostly because of the boom in mobile phones. According to the Massachusetts Institute of Technology (MIT), adding an additional 10 mobile phones per 100 people boosts a typical developing country’s GDP growth by 0.6 percent. The boost comes from the innovative use of mobile phone technology by local entrepreneurs.

Kenya is making significant headway on innovating with mobile phones. Already, 30 percent of Kenyans pay for their electricity with their mobile phones instead of waiting in line.

“We have transformed the majority of phones in East Africa into a platform that people can use to make money,” Eagle told the conference. “There are 15 million Africans ready to start working on their mobile phones.”

By David South, Development Challenges, South-South Solutions

Published: July 2009

Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP's South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South's innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.  

Follow @SouthSouth1

Google Books: https://books.google.co.uk/books?id=_bgpEldq9JsC&dq=development+challenges+july+2009&source=gbs_navlinks_s

Slideshare: http://www.slideshare.net/DavidSouth1/development-challengessouthsouthsolutionsjuly2009issue

Southern Innovator Issue 1: https://books.google.co.uk/books?id=Q1O54YSE2BgC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 2: https://books.google.co.uk/books?id=Ty0N969dcssC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 3: https://books.google.co.uk/books?id=AQNt4YmhZagC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 4: https://books.google.co.uk/books?id=9T_n2tA7l4EC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 5: https://books.google.co.uk/books?id=6ILdAgAAQBAJ&dq=southern+innovator&source=gbs_navlinks_s

This work is licensed under a
Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.

Record-breaking Wireless Internet to Help Rural Areas

 

Many initiatives seek to bring inexpensive access to the Internet to rural and remote regions around the world. One of the most successful ways to rapidly expand access is to offer wireless  Internet so that anyone can use a laptop computer, a PC or a mobile phone to quickly access the Net. Access to wireless Internet is being rolled out in cities around the world with so-called ‘hot spots’, but the thornier issue of improving access in rural or remote regions could get better, thanks to a Venezuelan team.

The rapid expansion of mobile phones has done much to reduce the digital divide in Africa, for example, where the number has grown from just 15 million in 2000 to more than 160 million by the end of 2006, according to the International Telecommunications Union. This rapid growth has paid off: Morocco, Senegal, Ghana, Gabon and Cote d’Ivoire are in the top ten gainers of the Digital Opportunity Index, 2004-2006 (http://www.itu.int). The proliferation of Wi-Fi-enabled mobile phones combined with the spread of inexpensive wireless access has the potential to close the digital divide between rural and urban areas.

The issue of inequality in access to the Internet has stark consequences for global economic development. Already, according to the World Information Society Report 2007, “Europe has achieved the largest overall gain in digital opportunity over the last two years, followed by the Americas… Asia and Africa have witnessed smaller gains in digital opportunity. The implications for the digital divide are clear: digital opportunity is becoming more sharply divided by region, not less.”

As the Digital Divide campaign learned, it is more important to keep in mind “Internet kiosks or rental of cell phones and other devices hold great promise for the poor. But shared use is a complement to a strategy that involves giving each person their own wireless device. Eventually, the price of such devices will be low enough so that everyone can have their own device.”

A Venezuelan team led by Ermanno Pietrosemoli, president of the Latin American networking association Escuela Latinoamericana de Redes, has broken the world record for unamplified broadcasting of a Wi-Fi (wireless Internet) signal. The signal was broadcast in June from two mountains 282 kilometres apart in the Venezuelan Andes. Importantly, they did this using equipment costing only just over US $360, while producing a signal strong enough to send video messages. The former record was 220 kilometres set in 2005.

The consequence of this achievement for entrepreneurs is important: It means inexpensive wireless signals can now reach further into remote and rural regions for a small investment.

“We we’re able to transmit voice and video with both,” said Professor Pietrosemoli. “280 kilometres is pushing the envelope, but the same technique can be used at distances of some 150 kilometres by people with some basic training provided there is uninterrupted line of sight between the end points. This usually means shooting from hills or using them as repeater points. For distances up to 80 kilometres, towers can be used to provide connectivity even in flat land”

Pietrosemoli is willing to train people in the techniques he has developed for transmitting wireless over large distances (https://wireless.ictp.it or www.eslareed.org.ve).

The advantages of this approach include cost and simplicity. The more commercial WiMax technology costs more and is usually installed by large companies. Pietrosemoli’s technique is for people who lack those technical and financial advantages.

“I have been installing wireless networks for some 20 years,” he continued, “and reckon that wireless is the only viable alternative to ameliorate the digital divide in developing countries. For rural areas, the challenge is to use as little repeater sites as possible, as each repeater adds costs, delay and powering issues.”

Pietrosemoli said the only other obstacle to setting these networks up is the availability of unlicensed radio frequency spectrum in the 2,4 and 5 Ghz bands. The International Telecommunications Union has recommended that countries make these free for the use of data networks, but some countries are still blocking this.

By David South, Development Challenges, South-South Solutions

Published: July 2007

Development Challenges, South-South Solutions was launched as an e-newsletter in 2006 by UNDP's South-South Cooperation Unit (now the United Nations Office for South-South Cooperation) based in New York, USA. It led on profiling the rise of the global South as an economic powerhouse and was one of the first regular publications to champion the global South's innovators, entrepreneurs, and pioneers. It tracked the key trends that are now so profoundly reshaping how development is seen and done. This includes the rapid take-up of mobile phones and information technology in the global South (as profiled in the first issue of magazine Southern Innovator), the move to becoming a majority urban world, a growing global innovator culture, and the plethora of solutions being developed in the global South to tackle its problems and improve living conditions and boost human development. The success of the e-newsletter led to the launch of the magazine Southern Innovator.  

Follow @SouthSouth1

Like this story? Here is a dirty secret: this website is packed with stories about global South innovators. We spent 7 years researching and documenting these stories around the world. We interviewed the innovators to learn from them and we visited them to see how they did it. Why not use the Search bar at the top and tap in a topic and see what stories come up? As for my work, I have been involved with start-ups and media ventures since the early 1990s. While most tech entrepreneurs were either still in their nappies in the 1990s (or just a drunken night away from being conceived in the 2000s), I was developing content for this new thing they called the "Internet". In the years since I have learned a great deal about innovation and digital and have shared these insights in the stories on this website as well as in the 5 issues of Southern Innovator magazine. So, stick around and read some more!    

Archive.org: https://archive.org/details/Httpwww.slideshare.netDavidSouth1development-challengessouthsouthsolutionsjuly2007issue

Slideshare: http://www.slideshare.net/DavidSouth1/development-challengessouthsouthsolutionsjuly2007issue

Southern Innovator Issue 1: https://books.google.co.uk/books?id=Q1O54YSE2BgC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 2: https://books.google.co.uk/books?id=Ty0N969dcssC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 3: https://books.google.co.uk/books?id=AQNt4YmhZagC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 4: https://books.google.co.uk/books?id=9T_n2tA7l4EC&dq=southern+innovator&source=gbs_navlinks_s

Southern Innovator Issue 5: https://books.google.co.uk/books?id=6ILdAgAAQBAJ&dq=southern+innovator&source=gbs_navlinks_s

This work is licensed under a
Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 License.